How Do You Solve
The Problem Of Estate Agents?
Sell Your House Privately

Why are estate agents one of the least trusted businesses (along with second-hand car dealers)? Because of all the problems they produce...

Last year Estate Agents received over £1,000,000,000, in commission from sellers and landlords, and in many cases by simply doing very little. The average seller paid them over £5288 in commission and the average landlord over £1184. They are the number one profession people love to hate. They are unregulated and the consumer magazine 'Which?' has for many years been putting pressure on the government to regulate them. And with good reason.

10 Common Complaints About Estate Agents 

Have you, your friends or people you know experienced any of the following?

  1. Unfair contracts – The use of a ‘Sole selling right’ clause which results in you even paying commission even if you sell or let to a friend! How unfair is that? Do not confuse this with a 'Sole Agent' contract where you can sell or let yourself and NOT pay the commission. If you have a 'Sole selling rights' clause in your contract, ask your agent to remove it immediately and quote the 'unfair contracts act'. (YES NO)

  2. Agents refusing to perform viewings – Excuses such as they are too busy! Do not do evenings! Or they refuse to do the viewings if you have a dog! So what is their job? The reason to you use an Agent is for them to sell or let your home. (YES NO)

  3. Staff with no experience -Sending the office junior to present your home, who has no experience in negotiating or knowledge of your property - how effective is this? (YES NO)

  4. No feedback after viewings - So you have no idea what you need to do to improve your property. Leading to a frustrated relationship and wasted time. We can show you how to employ a house doctor to help you prepare your property.(YES NO)

  5. Forcing customers to use their mortgages brokers and solicitors – So they can earn even more commission from you. Extreme cases include agents not putting forward an offer to you because the buyer has not used the Agents mortgage broker.(YES NO)

  6. Agents not managing tenants – Until you find out too late and the rent is unpaid.(YES NO)

  7. Misuse of display boards - Displaying 'for sale' and 'to let' boards at properties not on their books, and even taking down competitor’s boards is very common. A board outside a property is still one of the most effective tools to drive buyers and tenants into an agency. Next time you down a main road with a large block of flats count how many boards are outside. We can show you how to get your own board with your own number.(YES NO)

  8. Not advertising your property properly or infrequently in local papers and wasting valuable time. Many Agents have still not realised the power of new media such as the internet where 70% of home seekers now search.(YES NO)

  9. Overvaluing your property. Many agents will overvalue your property in order for you to sign a contract with them. Later, when no interest has been shown, you will be forced to lower the price and you can't leave the Agent because you have signed a contract. That's why you can't rely on asking prices in Estate Agents windows as they are inflated. We can show you how to find out what properties really sold for, helping you price your property correctly so you can sell or let faster.(YES NO)

  10. Failure to inform you of ALL offers - Trick question, as you probably won't know. There are many cases of Agents promoting lower offers. Their motivation is always money. Many Agents not only sell or let property but also get paid finders fees from buyers and tenants. These Agents may not tell you of a better offer in order to make more money. This is illegal, as an agent must tell you of ALL offers. (YES NO)



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